Medical Receptionist

Randstad is currently looking for a reliable Medical Receptionist for an ASAP start to join a busy clinic on the Gold Coast. This is an ongoing casual role for 3 days a week, with the opportunity for consideration to go permanently down the track for the right person.

If you have experience in primary care and enjoy being a familiar, reliable face within a local community practice, we’d love to hear from you.

About the role

As a medical receptionist, you'll be one of the first points of contact for patients, playing a key role in delivering the welcoming and professional experience the practice is known for. Your daily responsibilities will include:

• Facilitating patient arrivals and managing the daily clinic flow.
• Coordinating appointment scheduling and managing phone enquiries.
• Providing administrative support to the General Practitioners and nursing team.
• Processing Medicare, DVA, and private health fund billing with a high degree of accuracy.
• Maintaining electronic patient records (Experience with Best Practice software is highly regarded).
  
  

About You

We are seeking a professional who is comfortable navigating a fast-paced GP environment and takes pride in delivering exceptional patient care. To be successful in this role, you will ideally possess:

• Previous experience within a General Practice or a similar clinical setting.
• Availability to commit to 3 days per week (Monday–Friday) on an ongoing basis.
• A natural ability to connect with people and provide empathetic support, especially during stressful or sensitive times.
• Confidence in managing medical billing and using practice management software.
  
  

Why apply?

• Favourable casual hours with no weekend, evening, or public holiday requirements.
• A supportive and collaborative team culture within a well-regarded local practice.
• The opportunity for the role to transition into a permanent position for the right candidate.
• Convenient Gold Coast location with on-site parking provided.
  
  

Interested in making a difference? We want to hear from people who are as passionate about healthcare as we are. Please apply via the link below or reach out to Aoife Bradley for a confidential chat on 07 3100 7023 or email any questions to aoife.bradley@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.